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Curated Crowd

Terms & Conditions

IMPORTANT NOTE: As well as reading the following Terms & Conditions, to which you have agreed by using this site, you should also refer to the terms and conditions of each individual designer ("Seller") on their curated-crowd.com designer or product pages before making any order.

Acceptance of terms

These provisions including the Privacy Policy & Cookie Policy together with any other documents referred to in these provisions set out the terms and conditions on which you may make use of the curated-crowd.com website (the "Site", together the "Service"), whether as a guest or registered user ("Customer Terms").

We may update these Customer Terms (and the documents referred to in them) and any aspect of the Service from time to time and will notify such changes to you by uploading details of them on the Site. You should review the Customer Terms periodically for changes. By using the Site you agree to be bound by these Customer Terms. If you do not agree to these Customer Terms then please do not use the Services or any part of them.

1. About us

The Service is operated by Curated Ventures Limited ("we"). We are registered in England and Wales under company number 10051668 and with our registered office address Kemp House, 152-160 City Road, London, United Kingdom. Our VAT number is 248420705.

2. Accessing our service

Access to the Service is permitted on a temporary basis, and we reserve the right to withdraw or amend the services we provide through the Site without notice. We will not be liable if for any reason any of the Services are unavailable at any time or for any period.

From time to time, we may restrict access to any or all of the Services, to users who have registered with us. We process any personal data and other information provided by you in accordance with our Privacy Policy. By providing any such personal data or other information you agree to the terms of our Privacy Policy.

If you choose, or are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Customer Terms.

It is your responsibility to ensure that all information (including your name and address) you upload to the Site is correct and accurate. Ensure that you check all information before making a purchase.

3. Intellectual property rights

We own, or are the licensee to, all rights, titles and interests in and to the Service, including all rights under patent, copyright, trade secret or trademark law, and any and all other proprietary rights, including all applications, renewals, extensions and restorations thereof.

You must not extract or otherwise use any of the content on the Site and/or Service for commercial purposes without obtaining a license to do so from our licensors or us.

We respect the intellectual property rights of others and we ask our Sellers to do the same. If you are aware that any of your intellectual property rights have been infringed on the Site, please write to us on the following address to report the concern: Curated Ventures Limited, Kemp House, 152-160 City Road, London, United Kingdom. Alternatively, you may e-mail us at: hello@curated-crowd.com

4. Description of curated-crowd.com service

Please note that when you decide to purchase any goods, services and/or experiences, the resulting legal contract is between you and the Seller, and such contract shall comprise of these Customer Terms, the email confirmation of your order and the applicable details on the product page. You agree to be bound by all such provisions.

You should carefully review the Customer Terms, the email confirmation of your order and the applicable details on the product page in relation to the order. If there is any conflict or inconsistency between these Customer Terms and the email confirmation of your order or the applicable details on the product page, these Customer Terms shall prevail to the extent of the conflict or inconsistency.

We cannot give any undertaking that goods, services and or experiences you purchase from Sellers through the Site will be of satisfactory quality, and this and any other such warranties (whether express or implied) are disclaimed by us absolutely to the fullest extent permitted by law. This disclaimer does not affect your statutory rights against the Seller.

Where you order goods, services and/or experiences through the Site we may disclose your customer information related to that transaction to the relevant Seller.

We do not review or control, and are not responsible in any way for, listings provided by Sellers and at no time do we possess any items offered for sale by Sellers through the Site.

5. Disclaimer of warranties and limitation of liability

(a) To the fullest extent permitted by applicable laws, we disclaim responsibility for any harm resulting from your use of any part of the Service.

(b) The Site is provided "as is" and "as available" and we expressly disclaim to the fullest extent permitted by law all express, implied and statutory warranties.

(c) Nothing in these Customer Terms shall limit or exclude our liability for fraudulent misrepresentation, for death or personal injury resulting from our negligence or the negligence of our agents or employees or for any other liability that cannot be limited or excluded by law.

6. How contracts are formed between you and Sellers

Each order you place shall be deemed to be an offer by you to purchase the goods, services and or experiences, specified within it subject to the Customer Terms and the applicable details on the product page.

No order shall be deemed to be accepted by the Seller until they issue an email acknowledgement of order. The contract between you and a Seller will relate only to those goods, services and or experiences, notified in the email acknowledgement of order.

Please note that the customer order e-mail confirmation sent by curated-crowd is to notify the user regarding purchase with their invoice. All additional email communication happening hereafter betweeen you and us is to fanciliate the above mentioned purchase process. If you are experiencing any trouble or have not yet received your item, please do feel free to contact the Seller or curated-crowd at customerservice@curated-crowd.com. Please quote your order number, the date of order, the Seller's name, the item description, and your name in the message.

7. Payment methods

Purchases for goods, services and or experiences you make with Seller may only be paid for using the payment methods we make available from time to time through our payment facility or by redeeming gift vouchers against us to put towards your purchase of goods, services and or experiences, on the Site. Except as otherwise described in the gift voucher special terms and conditions below, in accepting or otherwise processing your payments related to the purchase of items from Sellers, we act in the capacity as commercial agent of the Seller.

All prices shall be shown in the applicable currency and payable in that currency. You accept that some banks may charge you an additional fee for certain transactions (for example, international transactions). You accept that item prices in the currencies displayed do not vary according to your location; delivery charges will vary depending on the destination to choose to have the item delivered. For delivery destinations within the UK prices include VAT or other sales taxes where applicable. For delivery destinations outside the UK, prices do not include VAT or other sales taxes.

8. Refusal of transaction

We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of so refusing or by reason of unwinding or suspending any transaction after processing has begun.

9. Delivery arrangements

Your shopping basket on the Site displays the goods you have chosen, the Seller shall provide them and details of postage and packing. The delivery costs for each seller vary according to the delivery methods they offer. Any delivery times quoted are in working days.

10. Import regulations and duty

If you order goods from our Site for delivery outside the UK, they may be subject to import duties and taxes, which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.

11. Returns

If you wish to discuss or organise a return, exchange or refund of any non-cancellable item purchased through the Site (please note that: made-to-order or bespoke items are non-cancellable items), please contact our customer service team. As soon as request is received, our customer service team will be in touch with you to arrange the return process. Once the items have been returned in accordance with our Returns and Exchange policy, a refund will be issued. The item must be returned unworn and in exact condition as purchased, if the item fails to return in such conditions, a refund may not be granted. If you would like to raise you concern for any transaction, please email us at: customerservice@curated-crowd.com

12. Links

You may link to our homepage on the Site, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

Our Site must not be framed on any other website, nor may you create a link to any part of our Site other than the home page. We reserve the right to withdraw linking permission at any time.

The Site provides links to other websites for your information. If you use these links, you leave the Site. We have not reviewed these third party websites and we have no control over such sites or resources. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them.

13. Uploading material to the site

Uploaded material must not: (i) be defamatory of any person; (ii) contain material which is obscene, discriminatory, offensive, hateful, threatening or inflammatory; (iii) infringe any copyright, database right or trade mark of any other person; (iv) be likely to deceive any person; (v) promote any illegal activity; (vi) be likely to harass, upset, embarrass, alarm or annoy any other person; or (vii) be used to impersonate any person, or to misrepresent your identity or affiliation with any person.

Any material a user uploads to the Site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose.

14. Viruses, hacking and other offences

You must not misuse our Site or any part of the Service by introducing viruses, Trojans, worms, logic bombs or other material, which is malicious or technologically harmful. You must not attempt to gain unauthorized access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them.

15. Waiver

If we fail at any time to insist upon strict performance of any of your obligations under these Customer Terms, or if we fail to exercise any of the rights or remedies to which we are entitled under them, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.

16. Severability

If any of these Customer Terms are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

17. Entire agreement

These Customer Terms and any documents expressly referred to in them constitute the entire agreement between us and supersedes and extinguishes all previous drafts, agreements, arrangements and understandings between us, whether written or oral, relating to its subject matter.

18. Force majeure

Where we or a Seller are prevented from or delayed in carrying out obligations under these Customer Terms due to circumstances beyond our or the Seller's reasonable control including, without limitation, acts of God, governmental actions, war or national emergency, riot, civil commotion, fire, explosion, flood, inclement weather, epidemic, lock-outs, strikes or other labour disputes, then either our or the Seller's performance of its obligations shall be postponed for the period of time that the circumstances continue.

19. Rights of Third Parties

No provision of these Customer Terms shall be enforceable by any third party under the Contracts (Rights of Third Parties) Act 1999 or otherwise. Nothing in this clause excludes the rights of curated-crowd.com when acting as commercial agent of any Seller.

20. Law and jurisdiction

English law shall govern contracts for the purchase of goods or services through our Site. Any dispute arising from, or related to, such contracts shall be subject to the exclusive jurisdiction of the courts of England.

21. Feedback and Complaints

General comments about the Site are welcome; please contact us at hello@curated-crowd.com. Complaints about a specific Seller, goods or services must be directed to the Seller concerned through the contact details provided on the order confirmation email that you receive for resolution directly with them.

22. Other applicable terms and conditions

Additional terms and conditions may apply to certain products and services. These products and services, and the terms and conditions, which apply to them, are set out below.

23. New seller promotion terms and conditions

Curated-crowd.com may from time to time introduce promotions relating to new sellers, and/or the products of those new sellers, on the Site. We reserve the right to amend or suspend any new seller promotion at any time, at our discretion.

Questions?

If you have any questions about our Terms & Conditions, please don't hesitate to contact us.

hello@curated-crowd.com